Marco Experiences Blog

Get inspired by K18’s all-company retreat

Written by Marco Experiences | Oct 22, 2025 8:11:18 PM

About the Event

K18 brought together the full K18 team of 115 employees for their second annual full-company offsite.

Building on the success of their first retreat, planned with Marco, K18 successfully raised the bar even higher this year!

Their offsite included interactive science labs, AI workshops, line dancing under the stars, and a give-back moment with Simply the Basics.

The four-day retreat balanced innovation, connection, and celebration.

 

About K18

K18 is a leader in the beauty industry, recently acquired by Unilever. The company is known for its breakthrough molecular repair technology that's revolutionizing hair care.

With their viral hair repair mask now in Sephora stores nationwide, K18 has quickly become one of the most talked-about brands in professional hair care.

The Team

Angela Campbell, VP of People

Laura Rafael, Senior HRBP

Allison Knight, Executive Admin

Impact Highlights

 

The Venue

Why We Like It

Set right on the Pacific in San Diego, Paséa Hotel & Spa hits the balance between coastal escape and modern business retreat.

Teams come here to reset, focus, and catch a few sunsets in between sessions.

 

The Experience

 

 

From the Customer

"We’re so grateful for the Marco partnership in bringing our offsite to life. Everything went so smoothly that our team could actually be present and enjoy the event - which is rare for the group organizing it."

— Angela Campbell, VP of People, K18

 

How Marco Helped

Six workstreams, one seamless experience

1. Project Management
  • End-to-end coordination for 100+ attendees
  • Agenda/itinerary creation and coordination
  • Decor setup and delivery (western theme setup including hay bales, bourbon barrels, wagon wheels, etc.)
  • On-site execution and troubleshooting
2. Hotel Management
  • Secured preferred rates at Paséa Hotel
  • Managed early arrivals and late check-ins
  • Coordinated room blocks, room accommodations and special requests
  • Coordinated all onsite food anecdotes beverage through the hotel
  • Handled all hotel communications
3. Vendor Management
  • Sourced and coordinated live band
  • Arranged mechanical bull rental
  • Yorba Linda decor and western theme setup
  • Managed all vendor payments and contracts
4. Attendee Management
  • Handled RSVPs for 100 participants
  • Tracked dietary restrictions and preferences
  • Personalized communication to all guests
  • Managed travel logistics and arrival times
5. Finance
  • Real-time budget tracking in Notion and Google Sheets
  • Transparent invoicing throughout
  • Post-event variance analysis
6. Product Operations
  • Coordinated giving back activity with Simply the Basics
  • Coordinated 100 hygiene kits assembly in person
  • Assisted delivery to partner location
  • Facilitated meaningful team bonding
 

The Impact

💰 Saved Money
  • 20% savings on accommodations vs. original quote
  • Vendor negotiations secured better rates
  • Transparent budget tracking prevented overages
  • Efficient resource allocation
⏱️ Saved Time
  • 100+ hours reclaimed from leadership
  • No back-and-forth with hotel operations
  • Marco handled all vendor coordination
  • Team could focus on strategic work
🎯 Elevated Experience
  • Live band created "concert-like" atmosphere
  • Mechanical bull became talk of the event
  • Western theme executed with hay bales, line dancing, full decor
  • 100% team satisfaction (rated 4 or 5 stars)
  • Meaningful giving back activity with 100 hygiene kits assembled

 

"Having BP on site was a must. I can't imagine if you weren't there. It really was a big differentiator for us. Our team could actually enjoy the event."

— Angela Campbell, Team Lead, K18

 

Ready to create your unforgettable offsite? Let Marco handle the six workstreams while you focus on your team.